IT Officer & Technology Professional

DADIP BHATTARAI

I manage and optimize IT infrastructure, systems, and networks to keep organizations running smoothly and securely. Based in Kathmandu, Nepal.

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5+
Years Experience
20+
Projects Completed
3
Certifications
About Me

Technology that powers people

I'm an IT Officer with a passion for building reliable, secure, and efficient technology environments. My work spans system administration, network management, cybersecurity, and end-user support.

I believe technology should enable people to do their best work - not get in their way. I take pride in proactive maintenance, clear documentation, and solutions that stand the test of time.

Currently based in Okhaldhunga, Nepal, I have experience working with government agencies, NGOs, and private sector organizations to modernize their IT operations.

Download CV
📍
Location
Okhaldhunga, Nepal
🎓
Education
Information and Communication Technology / IT
💼
Current Role
IT Officer
🌐
Website
dadip.com.np
Status
Available for freelance
Skills

Technical expertise

🖥️ Systems & Infrastructure
Windows Server90%
Linux (Ubuntu/CentOS)80%
VMware / Virtualization75%
Active Directory85%
🌐 Networking
TCP/IP & Routing85%
Cisco Switches & Routers78%
Firewall Configuration80%
VPN & Remote Access82%
🔒 Security & Cloud
Cybersecurity Practices80%
Microsoft 365 / Azure75%
Backup & Disaster Recovery85%
CCTV / Physical Security70%
Experience

Career journey

2025 - Present
IT Officer
Sunkoshi Rural Municipality - Okhaldhunga, Nepal
  • Managed and maintained IT infrastructure including servers, networking, and end-user systems for 100+ staff.
  • Led migration from on-premise file storage to Microsoft 365, improving collaboration and reducing downtime.
  • Implemented organization-wide cybersecurity policies, reducing security incidents by 40%.
  • Provided first and second-level technical support, achieving 95% ticket resolution within SLA.
2022 - 2024
IT Support Technician
Ministry of Economic Affairs and Planning - Hetauda, Nepal
  • Installed, configured, and maintained computer hardware, software, and peripherals.
  • Set up and managed LAN/WAN networks across multiple office locations.
  • Handled vendor relationships for IT procurement and asset management.
2021 - 2022
Project Bank Entry
National Planning Commission
  • Facilitated data entry and management for the national project bank, ensuring accurate and timely updates to project records.
  • Handle sensitive information with discretion and maintained data integrity.
2017 - 2021
Bachelor in Information and Communication Technology
Tribhuvan University / Sanothimi Campus - Bhaktapur, Nepal
  • Graduated with honors in IT.
  • Final year project: Blood Banks.
Projects

Selected work

Infrastructure

Office Network Redesign

Redesigned the entire LAN/WAN infrastructure for a 3-story office building, improving speed by 3x and eliminating frequent outages. Included structured cabling, VLAN segmentation, and redundant links.

Cisco VLANs Fiber Optic Pfsense
Cloud Migration

Microsoft 365 Migration

Led the migration of 80+ users from legacy email and file systems to Microsoft 365. Handled data migration, user training, and policy configuration with zero data loss.

Microsoft 365 Azure AD Exchange Online
Security

CCTV & Access Control System

Planned and deployed a 32-camera IP CCTV system and biometric access control across 4 entry points. Integrated with a centralized NVR for 30-day storage.

IP Cameras Biometrics NVR
Automation

IT Helpdesk System Setup

Implemented an internal ticketing system (GLPI) to manage IT requests, track assets, and monitor SLAs. Reduced average resolution time from 3 days to under 6 hours.

GLPI Asset Management SLA Tracking
Backup & DR

Backup & Disaster Recovery Plan

Designed and implemented a 3-2-1 backup strategy using Veeam and cloud storage. Established DR procedures with documented RTO and RPO for critical systems.

Veeam NAS Cloud Backup
Training

Staff IT Training Program

Developed and delivered a 3-day IT literacy and cybersecurity awareness training for 60+ non-technical staff, covering phishing, password hygiene, and safe data handling.

Cybersecurity Training Documentation
Contact

Let's connect

Have a project, collaboration, or opportunity in mind? I'd love to hear from you. Fill in the form or reach out directly.

📧
Email
dadipb22@gmail.com
📱
Phone / WhatsApp
+977 9860832019
📍
Location
Okhaldhunga, Nepal
💼
LinkedIn
https://www.linkedin.com/in/dadip-bhattarai/